Number losing unemployment benefits


Tuesday, July 12, 2016

Salaries at J.P. Morgan

In his article on pay increases at JP Morgan (New York Times, July 12, 2016: A23), Mr Dimon did not mention the $87 million (in cash, stock options, and other compensation) paid in 2015 to the top five executives at JP Morgan.

The $200 million invested in training its over 200,000 employees looks paltry by comparison: under $1,000 each.

Sent to New York Times

Monday, June 13, 2016

Outsourcing Plans at the MBTA

Wishful Thinking at the MBTA

For over 15 years, the MBTA has subcontracted its Commuter Raile Service to private companies. It is generally viewed that the Commuter rail has not been well run.

Now, the T -- relying on hope over experience -- plans to outsource its maintenance activities to the private sector. This is madness. Managing a contrattor is at least as difficult as managin in-house employees. In house, you have diorect influence over employees' behavior. With contractors you don't. All you can do in the face of poor performace is abrogate the contract and then suffer the disruption of trying to find a replacement.

It is an embarrassment that in a city with half a dozen world class business schools full of Operations Managemnt faculty memebers that the T cannot manage its maintenance operations effectively. This is not rocket science; this is a well undertood process. 

The T should not outsource this problem. It should work hard to get its house in order and improve its operations.

Sent to Boston Globe