Search This Blog
Friday, August 14, 2015
Monday, August 10, 2015
Markets and GMO
Published in Boston Globe
Friday, July 31, 2015
Thursday, July 23, 2015
Sunday, July 5, 2015
Friday, May 1, 2015
Sunday, March 29, 2015
Sunday, March 8, 2015
Sunday, March 1, 2015
Charlie Baker's Leadership
http://www.metrowestdailynews.com/article/20150228/Opinion/150226405
The Governor Of
Massachusetts
Martin G. Evans
Professor Emeritus,
Rotman School of Management, University of Toronto
[450 words]
It is during a crisis that leaders show their mettle.
Governor Baker has failed that test. His errors have been of omission and of
commission.
He failed, as Governor Patrick did before him, to understand
what was going on several levels down under his jurisdiction. He did not find out the problems of the T by
talking to General Manager Scott until those failures were blasted across the
headlines of every newspaper in the state. Deval Patrick had similar problems
in the lower levels of the Health Portfolio and the Family portfolio.
The leader needs to get accurate information from the lowest
levels of the organization. It is very difficult to do this. For several
reasons. First, direct subordinates may try to buffer their boss from bad news.
Second, at each level of the organization, members in the hierarchy interpret
information, and even recognize it, in a form that suits heir own purposes.
That may not suit the purposes of those at the top of the organization who are
interested in strategic and political issues rather than the technical and
administrative issues that lower members of the organization focus on.. The
Governor has only recently talked to
Scott of the T and the managers of the firm contracted to run the
Commuter trains. He tried to justify this by saying that he wished to abide by
the lines of command. What nonsense, lines of command are suitable for control
in simple, stable, placid environments
not the crisis situation that we faced before the first big storm.
In his public appearances, the Governor has excoriated the T
and the Commuter rail system. That is wrong. A true leader never tears a strip
off his subordinates in public. If
necessary, that is always done in private. In addition, he did it on the basis
of little inside information. He had not talked to the principal actors in the
drama yet. Scott of the T showed how out of touch the governor was when she
described the heroic workers of the T shoveling snow, thawing out frozen
switches with blow-torches, and digging out trains, buses and bus stops on over
700 miles of bus and above ground train routes; in a typical day there are over
2000 scheduled subway trips carrying 650,000 passengers, and over thirteen
thousand bus trips carrying about 360,000 passengers.. She demonstrated an under-appreciated role of
leader: being an umbrella, to prevent the crap from on high falling on your
people.
Leadership expert, Warren Bennis, has argued that effective
leaders learn from the crucible of crisis. Let us hope that Governor Baker is a
quick study.; so far he has been a miserable whiner.
Wednesday, February 4, 2015
Forbidding Political Lies
Sent to Boston Globe